- If the product is cancelled on the same day, customer gets full refund in the same A/C, without any deductions.
- If the product is cancelled on the second day and before the package is dispatched, 3% would be deducted from the payment made.
- If the customer wants to cancel the order after dispatch ,10% would be deducted from the payment made.
- A person cannot cancel the order once he/she has received the package.
- Full Amount will be refunded if order cancels on Same Day.
- The amount that will be refunded will depend on whether you have cancelled the order fully or partially.
- The amount that will be refunded will depend on when* you have cancelled the order.
- The refund amount will be credited back to the same account through which the initial payment was made.
- Although it may vary from bank to bank, the refund process usually takes from 3 days to 21 days before the amount reflects in your account.
- Please note that College book Store has no control over the bank process and does not bear any responsibility for the same.
- If transaction fails and the amount is debited from your account, the amount will automatically be refunded to you as per the payment gateway and bank policies.
The items ordered will not be returned until they fall in the below mentioned points:
- If the product delivered is different from product ordered.
- Only Publishing Defect books can be returned.
- The Product should mandatorily have company stamp.
- Items can be returned only if they are in the original condition.
- A request for return has to be submitted within 10 days “Of dispatch of the items”.
- 10%* of the payment would be deducted if the return is initiated post dispatch of the product.
- “Online purchased books cannot be returned on the shop for any reason”.
- We do not replace or exchange the books at out retail outlet which were bought online.